Abstract: Humanitarian Logistics is a very important cluster of activities during emergencies due to natural or man-made disasters in an effort to prevent loss of lives and property. However, the subject is not well researched compared to the business logistics in profit making organizations where profit is their main reason of existence. The main objective of this study was to examine the role of humanitarian logistics management practices on performance of humanitarian organizations in Kenya. A case of United Nation World Food Program Kenya with the following specific objectives of the study: to examine the role of transport management on performance of humanitarian organizations in Kenya, to evaluate the role of inventory management on performance of humanitarian organizations in Kenya, to examine the role of order processing on performance of humanitarian organizations in Kenya, and to establish the influence of information flow on performance of humanitarian organizations in Kenya. The study adopted a cross sectional survey. The target population of this study was 270 employees from United Nation World Food Programme. A semi- structured questionnaire was administered through the e-mail survey and hand delivery. Secondary data was obtained from both published and unpublished records. The questionnaire was tested for validity and reliability. Both quantitative and qualitative techniques were used to analyses the data with the assistance of SPSS software program version 25. The study found that both transport management practices, Inventory management practices, order processing and information flow as humanitarian logistics management practices had significant role on performance of humanitarian organizations in Kenya. A case of United Nation World Food Program Kenya hence the study recommended that managers in the humanitarian organisations in Kenya should include humanitarian logistics management practices in their strategic plan and in particular investment in transport management practices, Inventory management practices, order processing and information flow which may make it easy to bring about innovation in the organisation and good information sharing to both suppliers and clients.
Keywords: Transport management, Inventory management, order processing Information flow and Performance.
Title: Role of Humanitarian Logistics Management Practices on Performance of Humanitarian Organizations in Kenya: A Case of United Nation World Food Program Kenya
Author: Felistus Kahawa Mutisya, Dr Jane Queen Omwenga
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
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