Abstract: The growing demand for organizations to improve project outcome has increased the uptake of Monitoring and Evaluation. Several studies have though established that for Monitoring and Evaluation to be effective it should be inclusive. The Role of Monitoring and Evaluation (PM&E) have enabled the government to improve service delivery, however, with limited uptake. Monitoring and evaluating of projects can be of great importance to various players including project sponsors as it would ensure similar projects are replicated elsewhere as witnessed in various projects undertaken by the financial sector which revolve around public and private sectors to improve its performance and success. The purpose of this study was to establish the role of monitoring and evaluation on performance of non-governmental organizations projects in Kiambu County. Notably, the study examined the role of M & E project planning, Stakeholders participation, ICT integration and Technical expertise in Project Performance. A descriptive survey research design was adopted, the target population of the study was 147 registered NGO’s in Kiambu County. Simple random sampling was used to select the sample population, and the sample size was 51 NGO’s within Kiambu County. Questionnaires were used for data collection. A pilot study was done to ensure the reliability of the instruments. Data from the questionnaires was both qualitative and quantitative and was coded in a statistical package for Social Sciences (SPSS) version 24.0. Data were analyzed using descriptive and inferential statistics to establish the relationship between the study variables and results presented in table and graphs. Findings were that project goals and objectives were not clear to members as staff’s project roles did not match their experience and qualifications in the organization. Stakeholder’s interests were well assessed in organization projects, and stakeholders understand the mission, vision, and objectives of the project. However, stakeholders, we’re not involved in strategy planning process, stakeholders participate in making budget plans and resource allocation. There was regular monitoring of ICT infrastructures and the organization had a clear ICT policy in its M & E functions. It was good to note that expertise judgment contributed a lot on project planning processes, the organization expertise coordinated skills, knowledge, and talents of project team members to improve Performance. It was recommended that; for projects to be successful, project performance strategies ought to be sought illuminated with factors like appropriate staffing and planning. Stakeholder’s team ought to be conversant with project performance criterion as established, which included scheduling, cost quality, and quantity as such; this will be utilized as signals in determining the extent to which project deliverables will be achieved. Since projects have a specific life cycle, M & E managers should ensure before plans are attained objectives of the projects should be accomplished through proper Integration. Non-Governmental Organizations should invest in experts for appropriate investment in monitoring and evaluation systems.
Keywords: Monitoring and evaluation, Systems, Performance, NGOs, and Projects.
Title: ROLE OF MONITORING AND EVALUATION ON PERFORMANCE OF NON GOVERNMENTAL ORGANIZATIONS PROJECTS IN KIAMBU COUNTY
Author: Julia Wambuku Karanja, Dr. Muchelule Yusuf
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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