Abstract: Despite the importance of water and sanitation projects in improving public health and overall well-being, many areas in Kenya still face numerous challenges. Siaya County, located in Western Kenya, has been grappling with water and sanitation challenges for years. According to the Ministry of Water and Sanitation, only 41% of Siaya County residents have access to improved water sources, while 17% have access to improved sanitation facilities. This study sought to address this gap by investigating the extent to which project communication influences the success of water and sanitation projects in the county, intending to inform policy and practice in the sector. The following specific objectives guided the study: to examine the role of communication monitoring on performance of water and sanitation projects in Siaya County, Kenya; and to determine the role of communication policy on the performance of water and sanitation projects in Siaya County, Kenya. The study was guided by the following theories: stakeholder theory, theory of constraints, contingency theory, and structuration theory. A descriptive design was used in this research. The unit of observation was ten project managers, 20 representatives of community members, and five government officials. They are forming a target population of 35 individuals. Due to the small size of the study population, the study used a census sampling approach. The primary data for this analysis was collected via a questionnaire. The data obtained was quantitative as well as qualitative. The Statistical Package for Social Scientists (SPSS) version 25 generated frequencies and descriptive and inferential statistics from the quantitative data; the findings were presented in tables and figures. The study concludes that communication monitoring has a positive and significant effect on performance of water and sanitation projects in Siaya County, Kenya. The study also concludes that communication policy has a positive and significant effect on performance of water and sanitation projects in Siaya County, Kenya. From the findings, this study recommends that projects managers should prioritize timely and accurate dissemination of project information to all relevant stakeholders. Set up a regular communication schedule to ensure that updates, progress reports, and important announcements are shared promptly.
Keywords: Communication Monitoring, Communication Policy, Performance, Water and Sanitation Projects.
Title: ROLE OF PROJECT COMMUNICATION ON PERFORMANCE OF WATER AND SANITATION PROJECTS IN SIAYA COUNTY, KENYA
Author: Anne Amaya Musotsi, Dr. Yusuf Muchelule
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
Vol. 11, Issue 2, October 2023 - March 2024
Page No: 31-41
Research Publish Journals
Website: www.researchpublish.com
Published Date: 27-October-2023
