Abstract: This study analyzed the social economic benefits of public participation based on the substantive quality of decisions made, resolving conflicts among competing interests, building trust in institutions of governance and educating and informing the public within Makueni County. Cross-sectional primary data was collected using structured questionnaires from a representative sample of 120 respondents across Makueni County. Both qualitative and quantitative aspects were acquired: secondary data from publications was used to augment data collected by the use of structured questionnaires. Three theories of public participation namely; citizenship and rights based perspective and the communicative action theory. Data collected during the study was entered into a database, coded and analyzed. Descriptive, Bivariate and multivariate analysis were also performed using SPSS and other Microsoft packages such as excel. After analysis, the information was presented using tables, graphs and charts since they allowed easy comparison. Finally, the study came up with policy recommendations out of the research carried out.
Keywords: Governance, Participation, Devolved System, Service Delivery.
Title: ROLE OF PUBLIC PARTICIPATION IN SERVICE DELIVERY IN THE DEVOLVED SYSTEM OF COUNTY GOVERNMENTS: A CASE STUDY OF MAKUENI COUNTY
Author: Ngalu Fridah, Dr. Jane Omwenga
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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