Abstract: This study focused on determining the role of warehouse automation on supply chain performance in distribution firms in Kenya. Several studies for instance Emmett, 2005 report that logistics solutions company, Siginon Global Logistics launched cloud software in its Nairobi warehouses.The system increased operational efficiency and reduced stock taking and stacking time by more than 23 hours. Warehouse automation reduces costs, maximizes on operational efficiency and ensures faster processing of orders thereby improving a business return on assets, return on investments, organizational profitability and in overall the competitive edge of the business. The objectives of the study were; To establish the influence of staff training on supply chain performance in distribution firms in Kenya.; To establish the effect of lead-time on supply chain performance in distribution firms in Kenya.; To determine the level of customer satisfaction on supply chain performance in distribution firms in Kenya and To determine the level of significance of ICT integration on supply chain performance in distribution firms in Kenya. This study adopted a descriptive research design. The unit of analysis which is the study population consisted of the employees of Accelor Global Logistics Limited located in Nairobi. The unit of observation which is the target population consisted of the 450 employees of Accelor Global Logistics who work within the Nairobi office and the sample size was 82 respondents. Proportionate stratified sampling technique was used to determine the specific sample size of each strata and the study. Questionnaires were used to obtain primary data. Secondary data was obtained through published materials such as journals, audited accounts and annual reports. Data analysis was done through SPSS Version 24 and the analysed data was presented in form of tables and charts. F test (ANOVA) was conducted to ascertain the difference between groups on study variables. The study provided recommendations and guidelines the stakeholders at large on need for implementing automated warehouses and the possible gains the technology contributes onboard.
Keywords: warehouse automation, performance and distribution.
Title: ROLE OF WAREHOUSE AUTOMATION ON SUPPLY CHAIN PERFORMANCE IN DISTRIBUTION FIRMS IN KENYA: A CASE OF ACCELER GLOBAL LOGISTICS LIMITED
Author: DENIS ODERA, DR. ISMAEL NOOR
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
Research Publish Journals
