STUDY ON CONSUMER AWARENESS ABOUT LEGAL SYSTEMS PROTECTING CONSUMERS

Dr. R. Rema Mary

Abstract: Consumers’ awareness about the legislations holding the promise of consumer protection and the government departments specifically constituted to implement, the laws for the interest of the consumers is still in its infancy in our country. The important aspect of the study is to analyse the Consumers awareness about the legal systems protecting consumers in India. The objective of the present study is to study the awareness of the consumers about the legal system and to study the socio-economic factors influencing the awareness of legal system. Null hypothesis is used for this study. The data are collected from 300 consumers from all the parts of Kanyakumari district about the selected twenty consumer legislations. Out of 300 sample consumers, 194 are male and 106 are female. The level of awareness is found and classified as high, medium and low. Chi-square test is used to find out the relationship between the socio economic factors of the consumers and the awareness of legal system. It is found that from the 300 sample respondents’ 74 respondents belong to the category of low level of awareness of legal system, 86 respondents belong to the category of medium level of awareness of legal system, and 140 respondents belong to the category of high level of awareness of legal system. Consumers have positive relationship with the awareness of legal system are age, sex, educational status and place of birth.

Keywords: Consumers awareness, Legislations, Legal system.

Title: STUDY ON CONSUMER AWARENESS ABOUT LEGAL SYSTEMS PROTECTING CONSUMERS

Author: Dr. R. Rema Mary

International Journal of Interdisciplinary Research and Innovations

ISSN 2348-1218 (print), ISSN 2348-1226 (online)

Research Publish Journals

Vol. 7, Issue 2, April 2019 – June 2019

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STUDY ON CONSUMER AWARENESS ABOUT LEGAL SYSTEMS PROTECTING CONSUMERS by Dr. R. Rema Mary