Abstract: All over the world, analysis of business environment (consulting process) is a topic of interest equally preoccupying both companies and their clients. But the gap between theory and reality shows that this practice is still young and that whatever their field, from non-governmental organizations in finance, banking or construction, the difference between success and failure depends on the ability to adapt and change to the needs market requirements increasingly diverse consumers.
To respond promptly and satisfactorily to customer needs, companies must define and recommend solutions that deliver value to stakeholders. Preparing for obtaining and maintaining the quality of services or products offered may be a road that takes you out of your comfort zone, forcing you to widen your knowledge areas, to improve your processes and realize your resources. Deepening analysis of business by understanding the need underlying business, the internal and external environment in which they develop business, they are essential requirements that guarantee success. In a dynamic environment, customers, consumers, and investors do not expect the market. Doing things efficiently and in line with expectations is a challenge that all market players cannot respond properly.
Keywords: Business Environment (Consulting Process), Customer Needs.
Title: “The Consulting Process” the Eight-Phase Consulting Model, the Human Performance Technology Model, and the Human Performance Improvement Model
Author: Mahdi Alsagour
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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