THE CORRELATION BETWEEN THE IMPLEMENTATION OF ICT STRATEGIES AND POLICIES, THE INCREASE OF THE ORGANISATIONAL PERFORMANCE AND THE ENSURE OF THE ORGANISATION SUSTAINABILITY, IN PARTICULAR HEALTH ORGANISATIONS IN MALAYSIA

Dr. Ahmed MOHAMED MAHMOUD

Abstract: Traditionally organisations try to adopt to the rapid change in market in order to be able to compete. Thus, the use of Information Technology (IT) was one of the changes that organisations tried to be familiar with and benefit from it. Actually, IT before was uses as a technical tool that simplify the work process and make it smooth and reduce time. Thence, the organisations today that still view IT as a technical tool are the one with low information in market, less capability to compete with organisations that have understand the necessity of IT which become a main partner in the development of any organisation IT have been transformed from a technical tool to a strategic partner which is integrated with business to ensure organisation success. In fact, this research highlights the necessity of IT implementation, the right strategies for its implementation, the significant role of each one in the organisation especially the managers in the success of its implementation, the useful frameworks which can help in its governance. Furthermore, this research proves the benefit of IT and how business and IT are two complementary elements not contradictory where each one complete the other and how IT play a significant role in the increase of organisational performance and help in maintaining the sustainability of the organisation directly or indirectly and in different forms and tools.

More than that, Nowadays, among all the industries in Malaysia the healthcare industry is in rapid and great growth, and it can be considered as a very controversial and sensitive one among the different industries because it relates the economy, the technology and the health care. Thus, the challenge is to supply a high health care quality for patient using the best tools, process and to be on time in addition to the minimum cost possible. Thus, the aim of this research is to investigate the current situation of the health care sector in Malaysia regarding the strategies, policies and the implementation of the technology benefits and the challenges. The findings show an increase of the health information system implementation especially in public hospitals based on an outsourcing strategy and the follow of lean healthcare management and risk management for best implementation. This implementation of HIS has approve its efficiency and benefits by reducing costs and time, better safeguards of patient files and increase in the quality of healthcare in addition that it makes the work process more smooth, organized and accurate.

Keywords: IT strategy, Business strategy, organisational performance, IT frameworks, Malaysian hospitals, HIS, strategy, privacy policy, hospitals performance.

Title: THE CORRELATION BETWEEN THE IMPLEMENTATION OF ICT STRATEGIES AND POLICIES, THE INCREASE OF THE ORGANISATIONAL PERFORMANCE AND THE ENSURE OF THE ORGANISATION SUSTAINABILITY, IN PARTICULAR HEALTH ORGANISATIONS IN MALAYSIA

Author: Dr. Ahmed MOHAMED MAHMOUD

International Journal of Computer Science and Information Technology Research

ISSN 2348-1196 (print), ISSN 2348-120X (online)

Vol. 12, Issue 4, October 2024 - December 2024

Page No: 12-25

Research Publish Journals

Website: www.researchpublish.com

Published Date: 30-October-2024

DOI: https://doi.org/10.5281/zenodo.14012542

Vol. 12, Issue 4, October 2024 - December 2024

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THE CORRELATION BETWEEN THE IMPLEMENTATION OF ICT STRATEGIES AND POLICIES, THE INCREASE OF THE ORGANISATIONAL PERFORMANCE AND THE ENSURE OF THE ORGANISATION SUSTAINABILITY, IN PARTICULAR HEALTH ORGANISATIONS IN MALAYSIA by Dr. Ahmed MOHAMED MAHMOUD