Abstract: The aim of this research was to understand the effect of emotional intelligence, interpersonnal communication and job satisfaction to lecturer loyalty’s Universitas Borobudur Jakarta. It was quantitative research with a survey method. The data were collected through participant observation using questionnaire, observaton, literature study and research report and journal. The analysis data technique using path analysis. The data analysis and interpretation indicates that (1) the emotional intelligence have positive direct effect to lecturer loyalty’s Universitas Borobudur Jakarta is 0,321; (2) the interpersonnal communication have positive direct effect to lecturer loyalty’s Universitas Borobudur Jakarta is 0,171; and (3) the job satisfaction have positive direct effect to lecturer loyalty’s Universitas Borobudur Jakarta is 0,371; (4) the emotional intelligence have positive direct effect to lecturer job satisfaction’s Universitas Borobudur Jakarta is 0,156; (5) the interpersonnal communication have positive direct effect to lecturer job satisfaction’s Universitas Borobudur Jakarta is 0,509; (6) the emotional intelligence have positive direct effect to lecturer interpersonnal communication Universitas Borobudur Jakarta is 0,513. The finding lead to recommendation to increasing interpersonnal communication by harmonise relationship between lecturer with the openness, positiviness, supportiveness, and equality. It is also recommended lecturer to have emotional intelligence for studying-teaching process with self-consciousness, self-management, motivation, emphaty, and social capability.
Keywords: Emotional intelligence, interpersonal communication, job satisfaction, lecturer loyalty.
Title: The Effect of Emotional Intelligence, Interpersonal Communication and Job Satisfaction to Lecturer’s Loyalty At Universitas Borobudur Jakarta
Author: TAUFIQ RACHMAN
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
Research Publish Journals
