Abstract: Human resources are a very important element in running a company. Even in today's digital era, the role of humans is irreplaceable. Humans, in an organization carry out their functions both as leaders and employees. This study aims to explain the influence of transactional leadership style, motivation, and organizational commitment to organizational citizenship behavior at PT. FIF.
This research was conducted at PT. FIF having its address at Jalan Mahendradata No. 701, Denpasar. Data collection was carried out through the distribution of questionnaires and the samples used in this study were 53 people. The determination of the sample of this study uses nonprobability sampling with the technique taken is saturation sampling. The analytical tool used in this study is Partial Least Square (PLS).
The results of this study indicate that the transactional leadership style, motivation, and organizational commitment have a positive and significant effect on organizational citizenship behavior. Based on the results of the study, it is suggested to companies to increase the average level of transactional leadership style, motivation and organizational commitment, the company PT.FIF Denpasar is expected to increase trust, with leaders and employees participating in consultations on problems faced by the company.
Keywords: Transactional Leadership Style, Motivation, Organizational Commitment, Organizational Citizenship Behavior.
Title: The Effect of Transactional Leadership Style, Motivation, and Organizational Commitment on Organizational Citizenship Behavior
Author: I Putu Andy Mahendra, I Gusti Ayu Dewi Adnyani
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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