THE EXTENT TO WHICH ICT SERVICES OFFERED AT THE HUDUMA CENTRES IN KENYA ARE ACCESSIBLE BY PERSONS LIVING WITH DISABILITY (PWDS)

Odock Antonina Adoyo, Dr. Thomas Mose

Abstract: The purpose of the study was to establish the extent to which ICT services offered at the huduma centres in kenya are accessible by persons living with disability (pwds). The findings are significant to researchers and academicians; persons living with disabilities; and other stakeholders. The study adopted a descriptive research design. The target population consisted of 2,000 members of the Association of the Physically Disabled in Kenya, 1,500 members of Kenya Society for the Blind, and 1,450 members of Kenya National Association for the Deaf. The study was conducted among a sample of 351 including 142 members of APDK; 106 Members of Kenya Society for the Blind; and 103 Members of Kenya National Association for the Deaf. The main data collection instrument was questionnaires. Collected data was analyzed using SPSS 20 and descriptive and inferential statistics were used to analyze the data. The study found that there is a positive correlation between the extent of accessibility and use of emerging technologies and access to ICT services at Huduma centers by PWD. The study recommends that the government should ensure that people living with disabilities are sensitized on how they should use them effectively to help them access ICT services by the government.

Keywords: ICT Services, Huduma Centres, Persons Living With Disability (Pwds).

Title: THE EXTENT TO WHICH ICT SERVICES OFFERED AT THE HUDUMA CENTRES IN KENYA ARE ACCESSIBLE BY PERSONS LIVING WITH DISABILITY (PWDS)

Author: Odock Antonina Adoyo, Dr. Thomas Mose

International Journal of Social Science and Humanities Research 

ISSN 2348-3156 (Print), ISSN 2348-3164 (online)

Research Publish Journals

Vol. 7, Issue 4, October 2019 – December 2019

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THE EXTENT TO WHICH ICT SERVICES OFFERED AT THE HUDUMA CENTRES IN KENYA ARE ACCESSIBLE BY PERSONS LIVING WITH DISABILITY (PWDS) by Odock Antonina Adoyo, Dr. Thomas Mose