Abstract: In order to attract and keep satisfied and productive employees, the management of water companies has adopted various HR management strategies that are aimed at promoting quality of life for their workforce. The purpose of this study was to determine the influence of Flexible Work Arrangements (FWA) practices on job satisfaction in water companies. The study was conducted at Nyahururu Water and Sanitation Company (NWSC), Laikipia County in the month of March and April 2023. It was guided by Job Characteristics Model and the Herzburg's Two-Factor Theory. A descriptive research design was adopted. The study targeted all the 156 employees of the company. Proportionate stratified simple random sampling was used in selecting a sample size of 61 respondents. Both close ended and open-ended questionnaires were used in collecting qualitative and quantitative data. Multiple linear regression analysis model was used to determine the correlation between the study variables. Quantitative data was presented using statistical techniques in terms of means and frequencies. The qualitative data was used to supplement interpretation of the quantitative data. The study concludes that that job satisfaction in the company has underlying issues related to flexible work arrangements that affect the workers in the company and which needs to be investigated more. The study concludes that regular assessment and addressing challenges associated with flexible work arrangements as a way to promote employee job satisfaction is important. This includes implementing policies and practices that allow for scheduling adjustments to accommodate individual needs and promoting a sense of empathy, compassion, and care for oneself and others. Employees need to be assigned tasks that align with their expertise and qualifications. The study recommends that management should take steps to improve the work environment, communication, and employee motivation. It should provide opportunities for employees to provide feedback and suggestions for improvement.
Keywords: Flexible Work Arrangements. HR management strategies, work environment, job satisfaction.
Title: The Influence of Flexible Work Arrangements on Employee Job Satisfaction in NYAHUWASCO Kenya
Author: Tabitha W. Njama, David M. Gichuhi, Erick Kipngeno Siele
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
Vol. 11, Issue 4, October 2023 - December 2023
Page No: 70-74
Research Publish Journals
Website: www.researchpublish.com
Published Date: 10-October-2023
