Abstract: The concern for intensive efficiency has emerged as a result of the increasing mobility of persons and goods, countries have to address the challenge of ensuring a balance between open and at the same time secured and controlled borders. In order to respond to this challenge, the East African Community has developed the concept of “Integrated Border Management” which is key its border management strategy. The purpose of this study was to establish the influence of Information Technology System on performance of Integrated Border Management in East Africa. The study employed a descriptive research design to determine the relationship between Information Technology Systems and performance of Integrated Border Management in East Africa. The results of the findings depicted that the existing ICT hardware has greatly improved the performance of the integrated border management. The ICT software, ICT network and people’s attitude has a great influence on the performance of integrated border management. The existing hardware, software, network and people’s attitude have a positive effect on clearance of products, cut cost of management, improved electronic payment system, improved speed of clearance, improved transparency and real time monitoring. Better and more sophisticated hardware, software and network systems should be put in place for efficiency in border management. Policies should be put in place to increase on knowledge awareness to the community on the importance of the integrated border management.
Keywords: Integrated Border Management, hardware, software, network, people’s attitude.
Title: THE INFLUENCE OF INFORMATION TECHNOLOGY SYSTEM ON PERFORMANCE OF INTEGRATED BORDER MANAGEMENT IN EAST AFRICA
Author: Abdul Kadir Ally, Dr Calvins Otieno
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
Research Publish Journals
