THE INFLUENCE OF TAX PAYER EDUCATION ON VOLUNTARY TAX COMPLIANCE IN TANZANIA: A CASE STUDY OF MONDULI DISTRICT OFFICE

Gotora Phillemon, Dr. Samuel Obino Mokaya

Abstract: Worth noting Tax payer education program has turned into one of the strategies of improving service delivery to the tax payers. However, improving service delivery is critical to enhance voluntary tax compliance. It is against this background, this study intends to uncover the influence of tax payer education on voluntary tax compliance in Tanzania a case study of Monduli district office. Specifically the study will be guided by the following research objectives; to assess the effect of print and electronic media taxpayer education programmes on tax compliance in Tanzania. To establish the influence of print media tax education programme on taxpayer compliance in Tanzania. To determine the influence of website-based taxpayer education programme on voluntary tax compliance in Tanzania. To explore the influence of tax stakeholder workshops on the level of voluntary tax compliance in Tanzania. The target population included the TRA employees at Monduli District as well as taxpayers at the District, all totalling to 1997. A sample of 60 respondents was used to collect data through the use of interview as well as questionnaires. Data collected were analysed by using frequency and percentages and findings are interpreted accordingly. On other hands the data analysis tools will depict how tax payer education influence voluntary tax compliance in Tanzania. The data analysis tools used were descriptive in nature. The study established that education through print media, website-based taxpayer education, and tax stakeholders’ workshops had a significant effect on the level of voluntary tax compliance in Tanzania. Further, print and electronic media taxpayer education programmes greatly improved voluntary tax compliance.

Keywords: Taxpayer education, Print and electronic education, Stakeholder workshops, Voluntary tax compliance, Web-based taxpayer education.

Title: THE INFLUENCE OF TAX PAYER EDUCATION ON VOLUNTARY TAX COMPLIANCE IN TANZANIA: A CASE STUDY OF MONDULI DISTRICT OFFICE

Author: Gotora Phillemon, Dr. Samuel Obino Mokaya

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Research Publish Journals

Vol. 6, Issue 1, April 2018 – September 2018

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THE INFLUENCE OF TAX PAYER EDUCATION ON VOLUNTARY TAX COMPLIANCE IN TANZANIA: A CASE STUDY OF MONDULI DISTRICT OFFICE by Gotora Phillemon, Dr. Samuel Obino Mokaya