Abstract: The study investigated the role of head teachers’ interpersonal skills towards teachers’ work performance in public primary schools in Njombe region, Tanzania. Interpersonal skills include a wide variety of skill, though many are centered around communication skills such as listening, speaking and understanding body language. The study employed the qualitative research approach along with the multiple case study research design. The sample included 5 public primary schools, 5 head teachers and 39 teachers who were purposively selected. Data was collected through interviews and focus group discussion and then analyzed thematically. The findings showed that head teachers interacted with their subordinates through various ways using their interpersonal skills. Overall, a considerable number of head teachers were found to possess effective interpersonal skill in various identified aspects while some of them were found to lack the skills. Consequently, effective head teachers’ interpersonal skills were reported to increase teachers’ confidence, cooperation, job commitment, positive attitudes toward the job, and the feeling of being respected and valued. On the other hand, ineffective head teachers’ interpersonal skills were proved to have detrimental impact on the teachers’ work performance.
Keywords: Head teachers, interpersonal skills, teachers’ work performance, public primary schools.
Title: The Role of Head Teachers’ Interpersonal Skills towards Teachers’ Work Performance in Public Primary Schools in Tanzania. A Case of Makambako Town Council
Author: David Balama, Simion.K. Ambakisye
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
Vol. 11, Issue 4, October 2023 - December 2023
Page No: 191-199
Research Publish Journals
Website: www.researchpublish.com
Published Date: 01-November-2023
