Abstract: Turnover Intention is a feeling where someone has the intention to leave the company. In reducing turnover intention to employees, companies must pay attention to the factors that influence the emergence of employees' intention to leave the company. Job satisfaction is an important thing in a company so that it can reduce the emergence of turnover intention by considering the organizational climate as a shaping aspect of job satisfaction. The higher the level of job satisfaction and the level of organizational climate, the lower the turnover intention of employees to the company. The purpose of this study was to determine the effect of organizational climate on turnover intention with job satisfaction as a mediating variable. This research was conducted at Hotel Tjampuhan Ubud. The study population was 160 people, using probability sampling techniques, namely simple random sampling. Data collection methods used were interviews and a 5-point Likert scale questionnaire to measure 14 indicators. The data were obtained by distributing questionnaires which were analyzed using path analysis techniques. The results of this study indicate that organizational climate has a positive and significant effect on job satisfaction, organizational climate has a negative and significant effect on turnover intention, job satisfaction has a negative and significant effect on turnover intention, and job satisfaction significantly mediates the relationship between organizational climate and turnover intention.
Keywords: job satisfaction, organizational climate, turnover intention.
Title: The Role of Job Satisfaction Mediates the Effect of Organizational Climate on Employee Turnover Intention at Hotel Tjampuhan Ubud
Author: Ni Komang Wahyuni, A.A. Sagung Kartika Dewi
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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