Abstract: This study attempts to describe what the trust could be in the workplace and its importance in labor relationships. Theoretically, the construction, of this concept, establishes six types of trust; they are respectively, “dispositional trust”, “situational decisional trust”, “trusting beliefs” and “system trust” that infer “trusting intention” likely to lead to “trusting behavior”. In the workplace, healthy and rational relationships could help in the building and maintaining the trusting behavior which depends on the character or individual aspirations, ability to communicate openly and competence that could be judged on the basis of technical capacity (know-how), self-awareness, self-management and management of interpersonal relationships. It is worth to note that trust is a permanent challenge for building employees' performance and retention, the team fulfillment and the implementation of organizational strategic direction.
Keywords: Trust; Relationships / Behavior; Organization / Workplace; Management system; Communication.
Title: Trust in the Workplace: A Permanent Challenge for Performance in an Organization
Author: Tobias ENGUENE
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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