Abstract: According to a number of literatures studied, lack of job satisfaction is a serious issue in various organizations and job dissatisfaction has become a major obstacle in employees’ productivity and company’s growth. There are numbers of factors which can create job dissatisfaction among employees but in this study the very critical factors are discussed upon. Research has been conducted in order to critically evaluate and examine the level of employees’ satisfaction as well as the factors of dissatisfaction among the employees of public and private sector banks. The purpose of this study is also to observe and analyze the factors which create job satisfaction among the employees of all the levels, and to find out the reasons which make them realize that they do have a clear career path along working with their organization. The primary data for this study was compiled through questionnaire filled from a representative sample of employees of Canara Bank and ICICI Bank. The results have shown that Salary, Working Environment, Growth Opportunities and Training & Development are significant factors and these four are affecting Job Satisfaction and correlated with each others. The findings of the study indicated that differences do exist between job satisfaction levels of public sector banks and private sector bank private. The main factors that cause the differences were salary, social ranking, reputation, and improvement, ability to use skills, administrator-employee affairs and creativity.
Keywords: Job Satisfaction, Public Sector Banks, Private Sector Banks, Salary, Working Conditions, Promotion, Training and Co-worker Relation.
Title: When do Employees Respond Positive? A Comparative Analysis of Determinants of Job Satisfaction
Author: Suhalia Parveen, Azeem Ahmad Khan
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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