Abstract: Getting employees to be consistent in showing positive work behaviour as a means for attaining strategic goals is a dominant discourse contemporarily. This study therefore examined work centrality orientation among employees as predictor of corporate agility in the fast food and restaurant sector in Port Harcourt. The study through a cross-sectional design, used the questionnaire instrument to generate data from a sample of 143 respondents that were selected primarily with stratified random sampling method. The instrument was validated and showed reliability Cronbach alpha of 0.73. The data obtained were analyzed using the Pearson Statistic. The results indicate that work centrality relates positively and significantly with corporate agility especially in rapid response to market needs. The study therefore conclude that work centrality elicit extra role that strengthen and facilitate strategic attempt at prompt and timely service delivery. It was recommended amongst other that managers should ensure work climate that instigate a psycho-social behaviour that consistently support efforts at goals.
Keywords: Work Centrality, Agility, Customer interaction, Resource Reprioritization, Rapid Response.
Title: WORK CENTRALITY AND CORPORATE AGILITY IN THE FAST FOOD AND RESTAURANT SECTOR
Author: Akpotu, Christopher, Godwill, Sele Duke
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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